Grille Pattern Accordion Content

Frequently Asked Questions

What are the most common mistakes when placing an order?
Our pattern grilles do not require width x height orientation. In other words, you can order the same grille is you need a 20W x 25H or a 25W x 20H

Can I paint the pattern grilles?
Yes, our grilles require a primer and then can be painted to match walls or trim. We recommend painting both sides to protect against humidity. 

Do you carry custom sizes?
We can custom make the grille size, please check to see if your size is listed, otherwise email us at sales@worthhp.com.

What if my item is defective, broken or needs repair?
Worth Home will replace or repair any defective part up to 1 yr. However, on rare occasions, a product can have a defect that was undetected by the manufacturer or that becomes apparent during use. If a product you’ve purchased Worth Home Products has a manufacturing defect, please contact us at sales@worthhp.com

How do I return a product?
We have a 30 day return policy, if the following are met.  Returns must be in its original packing and condition with no damage in order to receive proper credit. There is a 10% restocking fee or more depending on the condition of the item when it returns.  Please return the item in it's original box with protective foam corners positioned and your order number noted.  

No returns or refunds for any custom orders.

What size do I order?
To ensure that you are ordering the proper size, please order your filter size, or if no filter is at the wall, please take measurements of the inside opening. Our metal sleeve comes in 4-parts and has a large 1" tolerance.

What if my grille is in the corner of my wall?
You will need a 1.5” allowance for the exterior frame of the wooden return air grille. Avoid base boards and other molding obstacles.

When will my order ship out?
Currently, pattern grilles ship in 3-4 weeks.