Grille Installation Information
Frequently Asked Questions
What are the most common mistakes when placing an order?
Ordering a size with the wrong orientation. Please make sure you order by Width x Height.
Can the grilles be mounted in the ceiling?
Yes, the grilles can be mounted in the ceiling.
Can I stain the grille instead of painting it?
Yes, but note that the Architectural Series grilles can only be used for darker stains since there may be color variations in the wood. If you require a lighter stain with a consistent grain and stain color, then you will want to contact us about our Design Series grilles offered in a variety of wood species.
Do you carry custom sizes?
Depending on the size, we can custom make the grille size you need,please call us direct to place an order.
What if my item is defective, broken or needs repair?
Worth Home will replace or repair any defective part. However, on rare occasions, a product can have a defect that was undetected by the manufacturer or that becomes apparent during use. If a product you’ve purchased Worth Home Products has a manufacturing defect, please contact us at firstname.lastname@example.org
How do I return a product?
We have a 30 day return policy, there is a 20% restocking fee for all returns. Returns must be in it’s original packing in order to receive proper credit. There is a $15.00 shipping fee charge for all returns. Please call us direct to process the return. There are no returns on ALL custom orders.
What size do I order?
To ensure that you are ordering the proper size, please remove your existing metal grille and take measurements of the inside opening. Ex, if your opening is 20 ¼” x 20 ¼”, you would order the 20 x 20 grille.
What if my grille is in the corner of my wall?
You will need a 3” allowance for the exterior frame of the wooden return air grille.
When will my order ship out?
You order will be processed and shipped out the next business day. If you order on Friday, it will be shipped out on Monday.